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Prime
Clinical Systems, Inc.
3675
E. Huntington Drive
Pasadena,
CA 91107
626.449.1705
June
6, 2013
Dear
Client,
Update:
Noridian Medicare
At
this time, Noridian is awaiting all Practice/Provider
information from Palmetto GBA.
Recent
discussions with Noridian - Medicare,
regarding the takeover from Palmetto,
state that Provider information is being
loaded onto Noridians' Total On Boarding
system, in batches. Please review the
most recent email notification from Noridian
on Page 2.
What
You Should Do:
Within
the next two to four weeks, per Noridian,
as they receive the information from Palmetto
GBA, they suggest that providers contact
Nordian to verify their Practice and Provider
information. Noridian will be verifying
the accuracy of the information, and checking
if your information is current. When contacting
Noridian, please be prepared to provide
your Provider/Practice NPI/PTAN and TIN.
The
contact number for Total On Boarding is
1-855-721-4184.
The
Noridian contact left will be open 6 a.m.
to 5 p.m. PT Monday through Friday.
At this
time, Prime Clinical Systems is awaiting
further direction from Noridian to complete
the programming changes required to bill
directly to Noridian. Once that information
is made available, we will be making any
necessary changes, notifying our clients
via email, and posting regular information
on our website www.primeclinical.com.
Sincerely,
Prime
Clinical Systems, Inc.
Support
and Training
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Email
from Noridian 06-05-2013
What
Department should I call with my questions?
(For All
Trading Partners)
EDISS is often asked what type of call
should be handled by our help desk compared
to other call lefts within Medicare, Medicaid
and other private lines of business. The
following examples are calls that should
be directed to the EDISS Help Desk:
•
Assist providers with Total OnBoarding (TOB)
to enroll EDI transactions and general
questions related to getting started with
EDISS.
•
Billing and Electronic Remittances
software support for PC-ACE Pro32, Medicare
Remit Easy Print (MREP)
and PC-Print.
•
Password resets for the Bulletin
Board System (BBS), TOB
or the Iowa Medicaid Web Portal.
•
Assistance with EDISS generated
error reports such as the TRNACK report,
999 report
and the 277CA report.
•
EDISS can assist with the ANSI location
(ex. loops and segments) where the correction
would need to be made in the electronic
format, but EDISS cannot advise on which
codes to use.
Specific
billing questions need to be inquired
at the respective payer Call left, and
then EDISS can assist with where it would
be corrected in the electronic format. If
you have received claim denials on a Electronic
Remittance Advice (ERA), you will need
to contact the payer for specific explanations
as EDISS only delivers the ERAs.
DDE and PPTN password issues should
be directed to Management Support at the
following link: https://www.noridianmedicare.com/parta/contact/dde.html.
EDI
Support Services Contact Information
Electronic
Data Interchange Support Services (EDISS)
is the EDI solution for various healthcare
payers. EDISS exchanges electronic data
for both Medicare and commercial business.
LOB |
STATES |
PHONE |
JE |
CA, NV, HI, Guam,
American Samoa, Northern Mariana
Islands |
855-721-4184 |
Medicare A and
B IVR |
AK, AZ, ID, MT,
ND, OR, SD, UT, WA, WY |
877-908-8431 |
Medicare A only
IVR |
MN |
866-497-7857 |
Blue Cross/Blue
Shield |
ND, WY |
800-967-7902 |
Medicaid |
ND, IA |
800-967-7902 |
WSI, Vision and
Dental |
ND |
800-967-7902 |
FAX: 1-701-277-7850
E-Mail: support@edissweb.com
Website: www.edissweb.com
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Since
we began in 1983, Prime
Clinical Systems has never
looked back as a company.
Thriving with the most
energetic and knowledgeable
employees, Prime Clinical
continues to help practices
achieve their goals of
eliminating their paper
charts and accomplishing
quality and accuracy in
patient care. We take
great pride in the excellence
that we stand for as a
company and celebrate
our achievements every
day.
'Complete
EHR'
Certification:
Prime
Clinical has kept our
commitment to our clients
by using the latest technology
and being among the best
in the industry. We are
pleased to announce that
our integrated Ambulatory
Electronic Health Records
(EHR)
system, Patient
Chart Manager V.5.5
has been awarded an ONC-ATCB
"Complete EHR Certification"
by infoGARD,
December 2010. Our certification
number is: IG-2402-10-0011.
This Complete
EHR is 2011/2012
compliant and has been
certified in accordance
with the applicable certification
criteria adopted by the
Secretary of Health and
Human Services. This certification
does not represent an
endorsement by the U.S.
Department of Health and
Human Services (HHS) or
guarantee the receipt
of incentive payments.
 Features
Include:
•
EHR
•
Practice Management
•
Electronic Billing
•
Eligibility
Verification
•
Claim
Scrubbing
•
Patient
Portal
•
E-Prescribe
•
HL7
•
DICOM
•
Compatible with
Voice Recognition Software
•
CALLSTAFF (Built-In
Appointment Notification
Feature)
•
Text Message and
Email Appointment Reminders
•
Automated Patient
Recall System
Prime
Clinical Systems
3675
E. Huntington Drive, Suite
A
Pasadena,
CA 91107
(626)
449-1107
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