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Critical Denial Codes
This section lists denial codes that Child Health and Disability Prevention (CHDP) providers receive on claim denial notices when their Confidential Screening/Billing Report (PM 160) claim contains errors and was denied during the critical edit process. For information about claim denials and claim denial notices, refer to the Child Health and Disability Prevention (CHDP) Program: Claims Processing section of this manual.
|
Denial Code |
Denial Message |
Explanation |
|
01
|
Valid patient name required |
The patient’s name on the claim does not match the name in the Medi-Cal eligibility file. |
|
02 |
Date of birth later than service date. |
The date of birth on the claim is later than the date of service. |
|
03 |
Numeric birth date required |
A non-numeric birthdate is entered on the claim. |
|
04 |
Sex of patient different than Medi-Cal information |
The patient’s sex entered on the claim does not match the information in the Medi-Cal file. |
|
05 |
Patient’s date of birth different than Medi-Cal information |
The patient’s date of birth on the claim does not match the information in the Medi-Cal file. |
|
06 |
Date of service later than current date |
The date of service on the claim is later than the date the claim was received by the Fiscal Intermediary. |
|
07 |
Numeric date of service required |
A non-numeric date of service is entered on the claim. |
|
08 |
Day of month not valid |
The day of the month entered on the claim for the date of service, the date of birth or the prior PM 160 date is not valid. For example, the 32nd day of a month is not a valid date. |
|
09 |
Month indicated not valid |
The month entered on the claim for the date of service, date of birth or the prior PM 160 date is not valid. For example, the number “13” does not indicate a valid month. |
|
10 |
Date of service prior to known Medi-Cal eligibility |
The date of service on the claim is prior to the beginning of the patient’s eligibility in the Medi-Cal eligibility file. |
|
Denial Code |
Denial Message |
Explanation |
|
11 |
History and physical exam assessment outcome required |
The history and physical exam assessment outcome is missing or incorrectly marked on the claim. A check mark in Column A or B, or follow-up code(s) in Column C and/or D is required. |
|
12 |
Dental assessment outcome required |
The dental assessment outcome is missing or incorrectly marked on the claim. A check mark in Column A or B, or follow-up code(s) in Column C and/or D is required. |
|
13 |
Nutrition assessment outcome required |
The nutrition assessment outcome is missing or incorrectly marked on the claim. A check mark in Column A or B, or follow-up code(s) in Column C and/or D is required. |
|
14 |
Anticipatory guidance/health education assessment outcome required |
The assessment outcome for anticipatory guidance/health education is missing or incorrectly marked on the claim. A check mark in Column A or B, or follow-up code(s) in Column C and/or D is required. |
|
15 |
Developmental assessment outcome required |
The developmental assessment outcome is missing or incorrectly marked on the claim. A check mark in Column A or B, or follow-up code(s) in Column C and/or D is required. |
|
16 |
Vision assessment outcome required |
The vision assessment outcome is missing or incorrectly marked on the claim. A check mark in Column A or B, or follow-up code(s) in Column C and/or D is required. |
|
17 |
Audiometric assessment outcome required |
The audiometric assessment outcome is missing or incorrectly marked on the claim. A check mark in Column A or B, or follow-up code(s) in Column C and/or D is required. |
|
Denial Code |
Denial Message |
Explanation |
|
18 |
Hemoglobin/hematocrit assessment outcome required |
The assessment outcome for hemoglobin or hematrocrit is missing or incorrectly marked on the claim. A check mark in Column A or B, or follow-up code(s) in Column C and/or D is required. |
|
19 |
Urine dipstick/urinalysis assessment outcome required |
The urine dipstick or complete urinalysis outcome is missing or incorrectly marked on the claim. A check mark in Column A or B, or follow-up code(s) in Column C and/or D is required. |
|
20 |
TB Mantoux assessment outcome required |
The TB Mantoux assessment outcome is missing or incorrectly marked on the claim. A check mark in Column A or B, or follow-up code(s) in Column C and/or D is required. |
|
21 |
(1) “Other Test” code (2) “Other Test” code (3) “Other Test” code (4) “Other Test” code |
One or more of the “Other Test” code(s) and/or assessment outcome(s) for the indicated other test(s) is missing or incorrectly marked on the claim. The “Other Test” code and/or check mark in Column A or B, or follow-up code(s) in Column C or D is required. |
|
22 |
Clarification needed to determine if “Other Test” code 13 – 24 given |
Fees entered do not correspond with assessment outcome. One or more of the “Other Test” codes 13 – 24 are billed, but a check mark in Column A or B, or follow-up code(s) in Column C and/or D is missing or incorrectly marked on the claim. |
|
23 |
Screening procedure/test not valid for date of service |
The test became a CHDP benefit after the date of service entered on the claim. |
|
Denial Code |
Denial Message |
Explanation |
|
24 |
Screening procedure/test not valid for male |
Patient’s gender indicated in the Sex M/F area of the claim is male. The test indicated is for females only. |
|
25 |
Duplicate test |
The same “Other Test” code (13 – 24) was entered on more than one line for the same test. |
|
26 |
Height/length measurement required |
Height/length in inches and number of quarter (1/4) inches is missing or incorrectly entered. |
|
27 |
Weight measurement required |
Weight in pounds and to the nearest ounce is missing or incorrectly entered. |
|
28 |
Blood pressure measurement required |
Systolic/Diastolic blood pressure values are missing or incorrectly entered for a child three (3) years of age or older. |
|
29 |
Immunizations – shot code and/or assessment missing or incorrect on blank line(s) 1 – 7 |
The injection code and/or assessment for the indicated injection are missing or incorrectly marked on the claim. A check mark is required in Column A, B, C or D. |
|
30 |
No patient visit code |
The patient visit (new/extended or routine) is missing or incorrectly marked on the claim. |
|
31 |
No fees on claim |
No fees are entered on the claim; therefore nothing could be paid. |
|
32 |
Line item fees not entered |
The total billed amount is entered. However, the fees for the individual services are not itemized. |
|
33 |
Provider not eligible for payment on date of service |
The provider was not enrolled as an active CHDP provider on the date of service. Any claims processed before the provider’s date of activation or after the provider’s date of deactivation are denied. |
|
Denial Code |
Denial Message |
Explanation |
|
34 |
Tobacco questions not answered |
Answers to tobacco prevention/cessation questions are missing or incomplete. A “Yes” or “No” answer is required for every question. |
|
35 |
Prior PM 160 date same as the date of service on this claim |
The prior PM 160 date on this claim is the same as the date of service. To process this claim, the prior PM 160 date cannot be the same as the date of service. |
|
36 |
PM 160 submitted as a partial screen or the Partial Screen box was checked and no prior PM 160 date was supplied |
A prior PM 160 date is required for a claim submitted as a partial screen. |
|
37 |
Patient’s Medi-Cal aid code not eligible for CHDP services |
The patient’s Medi-Cal aid code does not qualify the patient for CHDP services with the submitted Medi-Cal identification number. |
|
38 |
Valid Medi-Cal identification number required |
The Medi-Cal identification number entered in the Patient Eligibility area on the claim is not valid. |
|
39 |
Patient with Medi-Cal age 21 or over |
The patient is 21 years of age or older and had Medi-Cal coverage on the date of service. The patient is no longer eligible for CHDP exams at age 21. |
|
40 |
Patient less than 2 days old |
The patient’s date of birth is less than two days prior to the date of service. The age of the patient is younger than routinely allowed for CHDP reimbursement, and no valid justification was entered in the Comments/Problems area of the claim. |
|
Denial Code |
Denial Message |
Explanation |
|
41 |
Patient enrolled in Prepaid Health Plan (PHP), Health Maintenance Organization (HMO), Health Care Plan (HCP) or Healthy Families Plan (HF) |
The patient was enrolled in a PHP, HMO, HCP or HF on the date of service. Patients must receive services from their PHP, HMO, HCP or HF plan unless preventive services are not a covered benefit. A denial is required from the patient’s other health plan before submitting a claim to CHDP. |
|
50 |
Medi-Cal identification number not valid for the date of service |
The Medi-Cal identification number entered on the claim is not valid for the date of service. |
|
51 |
Provider corrections to claim were not received. Date Provider Correction Request (PCR) was sent = MM-DD-YYYY |
The PCR was not returned to the Fiscal Intermediary within the time allowed. |
|
52 |
Corrected information submitted for the claim was invalid. The date Provider Correction Request (PCR) was received = MM-DD-YYYY |
Information entered on the PCR is not valid. |
|
56 |
Head Start PM 160 invalid for date of service |
The discontinued PM 160 HSP claim form is not accepted for dates of service on or after January 1, 2004. |
|
57 |
SSN not permitted for billing CHDP for dates of service on or after 02/01/2008 |
The SSN is not permitted on the PM 160. |
|
58 |
Service location not found |
The service location on the claim did not match an address on the CHDP provider master file. |
|
59 |
Invalid Place of Service |
The two-digit Place of Service code entered on the claim is not valid for the CHDP program. |
|
60 |
Place of Service does not match provider type |
The two-digit Place of Service code entered on the claim did not best describe where the service was rendered. |
|
61 |
Medi-Cal/CHDP provider number submitted on PM 160 is no longer acceptable |
The provider number submitted on the PM 160 must be a National Provider Identifier (NPI) number. |