OnSTAFF 2000
The following pages will display an example of what the follow up letter will look like.
The first series of letters are those that are directed to the patient's insurance company to trace the status of a submitted claim, to appeal an underpayment, or to verify insurance coverage.
Patient/Information
This series of letters are used to request information (usually insurance coverage) from the patient.
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Patient/Follow Up
This series of letters is intended for patients and refers to collection action.